Book with Confidence

TRUST, REASSURANCE, FLEXIBILITY AND YOUR PROTECTION

In a changing world, our highly bespoke and personalised service isn’t anything new, but what makes it stand out now is its relevance to today’s travel. We have been here for our customers throughout, always contactable, ready to talk through the new travel landscape and being a small, experienced company allows us to care for you individually. These are the reasons why….

CONFIDENCE & INTEGRITY ASSURED

Maldives, Paddle Boarding
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EVERY HOLIDAY IS INDIVIDUALLY CARED FOR

This is part of the fully personalised experience you get with Bailey Robinson. Your holiday as well as your confidence and trust in us is our No 1 priority hence why we treat every single client individually.

We are here to talk through all the ‘What if?’ questions concerning your holiday. So, whether you want to understand what happens if you look at planning a new holiday, what the travel/airport experience is now like, decide to postpone your trip, change the current destination or cancel your trip we can talk though every detail.

Every client’s situation is different, so our recommendations are always made on a case-by-case basis.

"We may not be able to control what happens to us and around us — but we can control our response"

HOW WE DO THIS

We are always here to support and talk either by phone call or Zoom, for whatever you may need.

CLARITY & FLEXIBILITY

Fat Biking on the Northwest Passage
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TRANSPARENCY THROUGHOUT

When the future is not always predictable, our flexible approach will give you complete transparency on different elements of your holiday. We work hard to negotiate and get you the best possible booking and payment terms for your holiday.

For example, we will tell you if a certain property has a refundable deposit policy, or which bookable activities offer full refunds for a period of time before you depart.

We will recommend places to stay that may be our favourites but have shown reliability and integrity in recent times – the properties we trust the most and that will give you the assurance that you might require.

This way you can be fully in-the-know and confident in the flexibility of your arrangements.

“More important than the quest for certainty is the quest for clarity” – Francois Gautier

HOW WE DO THIS

Minimal deposits, payment closer to departure dates and no fees from Bailey Robinson are some of the ways we have adapted to give you the most flexibility possible to alter your plans should the need arise.

 

 

IN CAPABLE HANDS

Sujan Jawai India
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SEASONED EXPERTS IN-HOUSE & WORLDWIDE

Our team are extremely experienced as well as passionate travellers, who through their continual explorations over decades, have evolved into seasoned experts in their field. They also understand what you need and require when booking a holiday in unpredictable times.

Our personal relationships across the world means we are up-to-date with current guidelines as well as how destinations and hotels have adjusted, so we can continue to give you relevant and honest advice.

We only work with select trusted partners to ensure both your safety and experience expectations are met during your holiday.

“Learning may be quick, but what we consider as “expertise” usually takes a long time to develop.”

HOW WE DO THIS

For over 40 years we have travelled extensively and curated relationships across the globe to ensure that we have the most reliable, trustworthy knowledge as well as assured suppliers.

COMPLETE FINANCIAL PROTECTION

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FULLY BONDED FOR YOUR SECURITY

For your peace of mind, all the holidays we sell are either ATOL protected by the Civil Aviation Authority or if your arrangements do not include flights, they’re protected by the separate ABTOT financial scheme.

The majority of our flights are also covered by Airline Failure Insurance – so if an airline ceases trading your tickets will be covered.

We are also a member of the RBR Group, a group of five unique companies evolved over 25 years to bring you the very best in leisure opportunities worldwide.

"Bailey Robinson is fully bonded by ATOL and ABTOT giving you complete financial security"

MORE INFORMATION

Please ask us to confirm what protection applies to your individual booking.

Have questions? Our knowledgeable team of experts are on-hand to take your call or if you prefer by Zoom. Talk to us about your holiday dreams or challenge us with your travel conundrums.

Get in touch

Keep Browsing

Enjoy reading our colourful collection of travel blogs, insider journeys and first-person insights. Our articles are designed to fuel your wanderlust. Feeling inspired? Give us a call and our experts can start planning your next travel experience.

Highlights
5 Ways to Travel in Our New World

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Booking with Bailey Robinson means access to the finest travel experiences. When planning your holiday we do all the hard work – in-depth research and meticulous organisation. You can be confident in the individual care for your holiday from your dedicated and experienced Personal Travel Designer and Concierge.
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